Privacy Policy

This privacy policy was last edited on 21 November 2018.

Protection of your privacy is very important to us

At Offroad and More we do everything that it takes to keep your private details absolutely private. According to legislation, we’re required to explain why we gather your data, what data we gather and why, and what we do with your data.

In this privacy policy you’ll find out.

Which data is stored and why is it required?

We need your information because of the contractual agreement between you and Offroad and More when you purchase our products. By creating an account and filling out the form, you voluntarily submit your information to us.

This applies to the following cases:

  • Orders & pre-orders

  • Delivery

  • Returns

  • Exchanging products

  • Contact with customer service

Mandatory fields are marked because we absolutely need those data to perform the contract or process your contact request or open your customer account, and you would otherwise not be able to complete your order.

Furthermore, we use your information to provide you with the best possible experience when visiting our website: whether it’s just browsing through the online shop, reading about us on our website, creating an account to purchase products or just getting in touch with us. Of course, we keep your privacy in mind at all times. By visiting our website, you accept our so-called cookies. A cookie is a small text file which is stored automatically on your end device. Some of the cookies we use are deleted after you close the browser session. Other cookies are stored in your end-user device and enable us to recognize your browser when you visit us again. Please note that disabling cookies may limit your access to some features of our website.

We find it important to offer you a personalized experience. That is why we also use your data to send you information and offers truly adapted to your interests whether it’s by means of a newsletter or e-mail, personalized advice, promotions or social media. If you subscribe to our newsletter, we will regularly send you our e-mail newsletter based on your consent. You may unsubscribe from the newsletter at all times. You can either send us a message directly, or use the opt-out link in the newsletter itself. We will delete your e-mail address, unless you give us consent to store it in our database.

For the purpose of website analytics, this website uses Google Analytics, a web analytics service provided by Google. Google Analytics uses methods, like cookies, that enable an analysis of your use of the website. We use this information to present you with personalized offers or promotions with the objective of showing you only what is relevant to you as our prospect or customer.

Where is your data stored?

We store your information in our database for which we always use strict safety measures. We’ll ensure that your privacy remains protected in the best way possible.

What are your rights?

When it comes to your information, you have every right to access it, receive a copy, edit your details, delete or restrict usage. You can do most of this in your customer account. Contact us by mail, email or phone in case you have any questions.

Who is responsible of your data?

Offroad and More

BE 0537 212 922

Belgiëlaan 2

1800 Vilvoorde

+32 485 82 99 98